It’s a new year, so it’s time for a new review for my trusted hosting companies and yep you read it right – I’m doing one today for Zyma Hosting. For the record, they’re one of the hosting companies I’ve been with for about 2 years or more (but on different hosting accounts)
About the company
Zyma.com launched in 2010 is quickly becoming the No.1 choice for web hosting services on the internet. Our multi-award winning web hosting package offers the most attractive and comprehensive features for one the best prices on the internet.
Okay, I copied that – truthfully but I dug up my emails and saw that I first had my hosting account from Zyma Hosting way back January 2011. So meaning to say, I’ve been with them 2 years indeed. It was that time that I was very problematic with one of my hosts. I can’t remember where but I’ve probably read about them somewhere Web Hosting Talk then I signed up after hours of research in the said forum (or I maybe confused where I heard about them) but needless to say – would you believe after my purchase I also won a hosting account with their contest! (Giving me a couple of accounts! That was on different servers)
I was hosting back then a minor website, then after some time I decided to host a few major websites. Some time my second year, there were a once or a couple of downtime with their server. I was pretty nervous because they weren’t updating us, but later found out they were working hard on bringing up our websites. Fortunately I had back-ups so I had to move away some of my sites from there – but wait, there’s more!
Ever since that said down time, I must say they’ve improved because honestly – Zyma Hosting is one of the most stable host I’ve been with. And I guess I trusted my hunch the first time I signed up with them. If you would observe, they have a very professional website layout. It’s not just what you see from the home page as well because they also have a customized client area which makes handling accounts seamlessly.
Then come again, I won another hosting account with another of their contest, I also signed up another hosting account for a shop I was supposed to build up. I kept track of my websites using Uptime Robot and among all my sites under Zyma Hosting were always up about 95-100%.
And now, my accounts are to expire this May but I’m thinking of renewing or getting a new account because what I like about Zyma Hosting is the stability or uptime. But here, I decided to make a rating for most of the important points!
Their customer service is superb, whenever I have a question it gets a decent answers and they answer within 24 hours. However, if you are pretty impatient you’ll probably get nowhere. I liked their live chat! I remember asking them a few questions and it was answered right away. So, I give their customer service 8/10 (just had to minus a bit because of the mishap from before, but all is good now!)
I wish I could give it a 10/10, but I’ll have to give a 9/10. There’s no such thing as 100% uptime after all and all websites can go down from time to time. But based on my experience with them I think there were only a couple of downtimes and that’s for my 2 years with them. Imagine that!
Limitations and Features of Account
As usual of hosting companies, you are given a cPanel to use with ease and so much more. Their cPanel also has many features and premium softwares compared to others so it’s a thumbs up for me especially when I tried to use Cloudflare! So, that’s thumbs up! My concern with their service however is that add-on for websites is a bit limited. At current, they only let you have 3 add-on domains. But you know, this is also a precaution because some users tend to use up too much of what they have causing abuse to the server. I totally understand this, there’s no such thing as unlimited in this world and limited is better because it gives you better performance. I know this as a hosting reseller myself 🙂
Another of my concern is with the usage of nameservers. From a friend, I heard her account got suspended because she was not using the nameservers as Zyma Hosting had given. They have this strict rule that you need to use given nameservers for your domain. Now, I don’t know why that is really but there are some people who like using their personal nameservers too so that may conflict if you’re one of those and if you’re hosting your domain on a different server while hosting others with your account with them. Needless to say, it really isn’t much of a deal. Overall, I’ll give them another 8/10 for this.
Pricing for the first year of a shared hosting account is 4.95 GBP or 8 USD or so.For the uptime they have, I really wouldn’t complain for that and for the features you can get with an account with them. However, on the second year I feel it’s a bit pricey. I always end up signing up for a new account whenever I’m having second thoughts with renewing with them – which usually happens every time I win a hosting account (which I hope I can do again maybe)
Website Interface/Website Management
I add this to let you know how unique their website is made. They have a customized client area as well as a ticket area which isn’t your typical WHMCS. Not really sure what they use but it’s one of the reasons I find them appealing, even their live chat service. And they also have a friendly live chat representative and website interface. 9/10 is my rating for this!
You can pay with Paypal, the most convenient and also other payment gateways which is really hassle-free. So that’s 10/10!
Up to this point, whenever someone asks me of a good shared hosting company I always mention Zyma. It’s only a shame I never got to tell them to add up my email to get referrals (I probably have made about 4-5 friends sign up but I don’t tell them to put my email) that could have been months of extension with great Zyma Hosting 🙂
Zyma Hosting also throws fun contests via their twitter which can even win you hosting accounts! I’ve won twice now so there’s no doubt how interactive they are as well with their customers. Their twitter account even tweet tips for web development and web design which I usually read as well.
Overall, to me their uptime is great and you’ll be hassle free. Just remember to make your own back-ups anyway since that’s still important whether your host is awesome like Zyma or something else! I hope this helps!